Refund policy

We want our customers to receive their orders in good condition.

A return or exchange may be considered if:

• The wrong product was delivered.
• The product arrives damaged or defective.
• The product does not match the confirmed order.

Please contact us as soon as possible after receiving your order.

Products may need to be returned in their original condition and packaging.

Certain products may not be eligible for return due to hygiene, safety, or product-specific restrictions.